Get In Touch
Have questions or feedback? We'd love to hear from you. Reach out to our team for support with your Pawsh products.
Contact Information
Have questions or need assistance? Our team is here to help you and your furry friends!
Visit Us
BH 96/9 Keshtopur, Kolkata WB
India
Email Us
helppawsh@gmail.com
Call Us
+91 6204471450
Monday to Friday, 9am-6pm
Social Media
Send us a Message
Frequently Asked Questions
How do I determine the right size for my dog?
We recommend measuring your dog's neck, chest, and length before ordering. Most of our products follows standard pet sizing.
What is your return and exchange policy?
We offer a 7-days return policy on unworn, unwashed items. For exchanges due to size issues, we cover the shipping for the replacement item. Please contact our customer service team to initiate a return or exchange.
How long does shipping take?
For domestic orders, shipping typically takes 5-7 business days. Shipping is free on all orders.
Are your products machine washable?
Most of our fabric products are machine washable on a gentle cycle with cold water. Leather items should be spot cleaned only. Each product comes with specific care instructions to ensure longevity.
What payment methods do you accept?
We accept UPI, cards, net banking, and wallets — all payments are securely processed via Razorpay.
Do you offer wholesale options?
Yes, we offer wholesale options for pet stores and boutiques. Please contact us at helppawsh@gmail.com for pricing and minimum order requirements.
Let's Be Friends on Instagram
Join our vibrant community on Instagram where we share daily inspiration, behind-the-scenes moments, and connect with amazing people like you!
Follow Us